If you've been added as a team member to an existing Tyms account but can’t log in, it's likely because you haven’t set up your password yet. Without login credentials, you won’t be able to access your account.
Solution:
Reset Your Password to Create Login Credentials
To resolve this issue, you'll need to reset your password in order to create your login credentials. This process will allow you to gain access to your Tyms account. Follow the same steps as described in the “Forgot Your Password? Here's How to Reset It Fast” https://www.tyms.io/en-NG/help/article/forgot-your-password-heres-how-to-reset-it-fast
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